Frequently Asked Questions
How do I get early access?
Early access is for email subscribers only - we'll email you the link when it opens. Press Get Early Access above and sign up.
When does the sale start?
Early access (email subscribers only) opens Friday 13 November:
Los Angeles - 1AM PST
New York - 4AM EST
London - 9AM GMT
Paris - 10AM CET
Sydney - 8PM AEDT
General access opens one hour later.
How does the $1 Mystery Bag work?
You can add 1 Mystery Bag to any order for $1 AUD. Limit 1 per order, while stocks last.
How long will shipping take during the sale?
Black Friday is our busiest period of the year. We dispatch every order as fast as we can - please allow 7-9 business days for delivery.
What happens if I buy something and it's out of stock?
We work hard to make sure this doesn't happen. If it does, our support team will be in touch quickly to sort it out.
Can I use a discount code?
No. Prices are already discounted, so discount codes can't be used during the sale.
Can I return an item bought in the sale?
All sale items are final sale - we can't offer returns, refunds or exchanges on discounted items bought during the sale. If you have any questions, reach out to our support team at support@commafootball.com.